What Types of Personally Identifiable Information is Collected and When is it Collected?
We collect personal information when users apply for an account, submit contact form requests, place online orders, respond to surveys, browse the website, read and interact with email marketing. This information may include your name, company name, address, email address, username, password or other details.
How Is the Personal Information We Collect Used?
Personal information is collected for the purpose of order processing, fulfilling customer service requests, fulfilling requests for product information, returns processing, reviewing complaints, improving customer experience, gathering feedback for implementation of events, surveys or promotions and to send email marketing. If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders and to receive email marketing.
How Do We Protect Your Data?
Wholesale Harvest Supply is committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information. The full website is encrypted via Secure Socket Layer (SSL) technology. We utilize multiple malware tools and perform regular malware scanning. All credit card transactions are processed through a gateway provider and are not stored or processed on our servers. We have implemented an information and data security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information.
Cookies and How They Are Used on Our Website
Cookies are also set via Google Analytics, a trusted third party service, which tracks site traffic information on our behalf and compiles the data in order to help us offer better site experiences and tools in the future.
Embedded Content From YouTube
Who We Share Your Data With/Third Party Disclosure
We do not sell, trade or otherwise transfer or provide your personally identifiable information to outside parties other than for the express purpose of delivering the purchased product or service requested by the customer. (ie: address submitted to freight carrier, etc)
We employ third party service providers to perform internet-related services some of which utilize only ANONYMIZED data while others require personal information. The third-party providers that have access to your personal information use it only to perform designated tasks on our behalf and they are obligated not to disclose or use it for any other purpose.
Non-Personal Information (anonymized information that does not does not identify a natural person and is not identifiable to a natural person )
Google Analytics: we utilize this web analytics tool that helps us understand how users engage with our website. Google Analytics uses first-party cookies to track user interactions which are used to collect information about how users use our Website. This information is used to compile reports and to help us improve our Websites. The reports disclose website trends without identifying individual visitors.
Personal Information (information that can be used to identify, locate, or contact you as a person or business)
How Long Will Wholesale Harvest Supply Keep your Information?
WHS keeps different kinds of personal data for different lengths of time, depending on the Purposes for which they are processed. For instance, we will retain basic account information for all accounts in active status for the purpose of fulfilling orders and services. We will hold your Personal Information as long as necessary for the relevant Purpose.
How Can a User Edit, Delete and/or Control His or Her Information?
Approved account users on our website can see, edit, or delete their personal information at any time (except they cannot change their username). This can be done by logging in to their account and accessing the user profile. To stop receiving email marketing the user may unsubscribe from a marketing email and/or contact our office to have themselves removed from the service.
California Online Privacy Protection Act
According to CalOPPA, We Agree to the Following:
Users can visit our site anonymously.
You Can Change Your Personal Information:
By logging in to your account and accessing the user profile
Emailing or phoning into our office
How Does Our Site Handle Do Not Track Signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email and phone within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We may change our privacy policies due to changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on our website. By continuing to use our site after we post changes, you agree to the terms of the updated policy.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties. To make such a request, please contact us. If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, taxation or security purposes.
To contact us:
Wholesale Harvest Supply
304 E Gobbi St #C Ukiah CA 95482