What Types of Personally Identifiable Information is Collected and When is it Collected?
We collect personal information when users apply for an account, submit contact form requests, place online orders, browse the website, read and interact with email marketing. This information may include your name, company name, address, email address, username, password or other details.
How Is the Personal Information We Collect Used?
Personal information is collected for the purpose of order processing, fulfilling customer service requests, fulfilling requests for product information, returns processing, reviewing complaints, improving customer experience, gathering feedback for implementation of events, surveys or promotions and to send email marketing. If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders and to receive email marketing.
How Do We Protect Your Data?
Wholesale Harvest Supply is committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information. The full website is encrypted via Secure Socket Layer (SSL) technology. We utilize multiple malware tools and perform regular malware scanning. All credit card transactions are processed through a gateway provider and are not stored or processed on our servers. We have implemented an information and data security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information.
Cookies and How They Are Used on Our Website
Our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
Do Not Track Signals
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. For more information about do-not-track signals, please click here. You may, however, disable certain tracking as discussed above (e.g. by disabling cookies).
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Who We Share Your Data With/Third Party Disclosure
We do not sell, trade or otherwise transfer or provide your personally identifiable information to outside parties other than for the express purpose of delivering the purchased product or service requested by the customer. (ie: address submitted to freight carrier, etc) The third-party service providers that have access to your personal information use it only to perform designated tasks on our behalf based on our instructions and with your consent which is given by your continued use of the our website. These service providers are obligated not to disclose or use this information for any other purpose.
How Long Will Wholesale Harvest Supply Keep your Information?
WHS keeps different kinds of personal data for different lengths of time, depending on the Purposes for which they are processed. For instance, we will retain basic account information for all accounts in active status for the purpose of fulfilling orders and services. We will hold your Personal Information as long as necessary for the relevant Purpose.
How Can a User Edit, Delete and/or Control His or Her Information?
Approved account users on our website can see, edit, or delete their personal information at any time. This can be done by logging in to their account and accessing the user profile. To stop receiving email marketing the user may unsubscribe from a marketing email and/or contact our office to have themselves removed from the service.
California Online Privacy Protection Act
According to CalOPPA, We Agree to the Following:
Users can visit our site anonymously.
You Can Change Your Personal Information:
By logging in to your account and accessing the user profile
Emailing or phoning into our office
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not knowingly collect any personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will endeavor to delete such personal information from our systems. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email and phone within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, you can edit your information by logging in to your account and accessing the user profile. For additional help with this issue please contact us through the contact information below. If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, taxation or security purposes.
Other California Privacy Rights
California Civil Code Section § 1798.83 known as ‘Shine the Light’ law permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. Wholesale Harvest Supply DOES NOT disclose personal information to third parties for direct marketing purposes.
We strive to use reasonable means to secure your personal information while you are using the Services. Please keep in mind that the transmission of information over the internet and on mobile platforms is not always secure, which means we cannot and do not guarantee the security or confidentiality of any personal information you provide to us. Given this reality, your use of the Services, and your decision to provide personal information to us, is at your own risk.
We may change our privacy policies due to changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on our website. By continuing to use our site after we post changes, you agree to the terms of the updated policy.
Wholesale Harvest Supply
304 E Gobbi St #C Ukiah CA 95482
updated October 2, 2023